If you believe your item has a manufacturing fault, please email us with:
   •    Your order number.
   •    Clear photos showing the fault.

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Our customer service team will assess your claim and arrange a suitable resolution if the item is found to be faulty.

Please do not return a faulty item without first contacting us and receiving confirmation from our team. If an item is returned without prior approval, any return postage costs will not be refunded, and the item may be returned to you.